VISION 비전 서비스센터 전화번호 주소 품질보증정책 대리점 안내

VISION 비전

VISION 비전은 1990년대 세계적인 트라이애슬론 대회, 아이언맨 코나에서 출발한 컴포넌트 브랜드로, 공기역학적인 연구를 토대로 에어로다이나믹한 컨셉으로 컴포넌트를 생산하는 업체입니다. 이번에는 비전 서비스센터 전화번호 및 주소, 비전 서비스센터 품질보증정책, 비전 서비스센터 대리점 안내에 대해 알아보도록 하겠습니다.

VISION 비전 서비스센터, 공식수입업체, 공식대리점 – 와츠스포츠

비전 서비스센터 및 공식 수입 업체는 와츠스포츠로 다음과 같은 서비스센터를 운영하고 있습니다.

비전 서비스센터 전화번호 : 02-797-8279 (11:00 ~ 18:00)
비전 서비스센터 팩스번호 : 02-797-8220
비전 서비스센터 이메일 : andy@khg.kr

와츠스포츠 워런티 신청서를 신청하시려면 아래의 버튼을 클릭하여 이동 바랍니다.

와츠스포츠 워런티 신청서

VISION 비전 서비스센터 품질보증정책

Warranty Policy 는 와츠스포츠 홈페이지에 따로 나와있는 것이 없어, Vision 공식 홈페이지의 정책을 가지고 왔습니다.

LIFETIME WARRANTY PROGRAM

VISION Performance Carbon Wheels are built with quality materials using the latest technology and we are confident with the quality and workmanship of each wheelset. We understand a high-end carbon wheel is an investment, that is why we back our new VISION METRON 45 SL and 60 SL wheelsets with a lifetime warranty to the original owner.

VISION warrants for life of the original owner purchased November 2020 onward, to be free from defects in materials or workmanship for the lifetime of the product.

LIFETIME WARRANTY PROGRAM:

Global Coverage
Disc Brake Only
AM & OEM Coverage

REQUIREMENT TO PARTICIPATE

Must be the original owner of the Vision wheelset.
Product registration is required for service.
Product serial number(s) and a valid proof of purchase Vision or an authorized dealer is required.

CRASH REPLACEMENT WARRANTY:

VISION Performance Wheel Family – METRON 45 and 60 SL – are covered under a lifetime crash replacement policy. This policy can be used to obtain a discounted replacement product in the event of non-warranty damage occurring while riding your bicycle.
Customers may contact their local authorized dealer for repair and/or replacement options. Pricing is set at 30% off the local retail price, excluding shipping, taxes, and other locally required fees.
For compliance with FSA/Vision warranty policy, any warranty rims received must be built with FSA/Vision components (hubs, spokes, nipples). Rims built with non-FSA/Vision components will void the warranty.

Incident:	Price:	Replacement:
1st time	FREE	New RIM
2nd time	-30% MAP	New RIM

Discover more on https://warrantyextension.visiontechusa.com

2 YEAR WARRANTY

Full Speed Ahead (FSA) warrants all Vision products to be free from defects in materials or workmanship for a period of two years after original purchase unless otherwise stated below. The warranty is non-transferable and valid to the original purchaser of the product only. If your product included a written policy in the packaging that differs from the warranty policy posted at www.visiontechusa.com, the policy is to be consider most current and in effect.

Exceptions to the 2 year Warranty

Bearings: All bearings; wheel, derailleur carry a warranty period of one year from date of purchase except in European countries which have two year warranty. Note: Bearings that fail due to contamination, misuse, improper, or lack of maintenance are not covered under warranty even if failure occurs within one year from date of purchase.

Handlebars: All Vision alloy and carbon fiber road and triathlon handlebars are guaranteed against defects in materials and workmanship for two years from date of purchase. This warranty does not cover bent handlebars or damage due to use of bar ends or clip-on bars. Handlebars may have an effective usable life less than two years depending on amount of use, type of use and other conditions. Cyclists should inspect their handlebars on a regular basis in order to detect damage that may have occurred from normal use or abuse.

Seat posts: All Vision alloy and carbon fiber seat posts are guaranteed against defects in materials and workmanship for two years from date of purchase. Carbon fiber seat posts that have been, cracked, damaged or broken in the area where the seat post clamp tightens the seat post are not covered under this warranty.

Wear or tear parts: Bottom bracket bearings, dust seals, bushing, o-rings, rubber moving parts, stripped threads/bolt (including Aluminum, Titanium, Magnesium or Steel), brake sleeves, chains, chainrings, sprockets, cossettes, brake pads, shifter and brake cables (inner and outer), handlebar grips, aero bar pads, shifter grips, jockey wheels, disc braking rotors, wheel braking surfaces, free hubs, bearing races, pawls, transmission gears, brake linings, wave washers, corrosion, tools, etc. are not covered under this warranty due to their characteristics of consumable or non-reusable, except the manufacturing defect.

Carbon fiber products: All Vision carbon fiber products are not covered by this warranty when used under inappropriate/wrong bolts’ tightening torque of these products as indicate/suggested by FSA (by printing, etching, engraving, on users’ manual, on the VisionTech website, directly on the product or in any similar way). FSA warranty/tech personnel will inspect in order to deem warrantable such products.

평생 보증 서비스
- 비전 카본 휠 중 METRON 45 SL, 60 SL 휠셋의 초기 구입자
- 2020년 11월 이후 구입한 초기 구입자
충돌 교환 서비스
- 비전 카본 휠 중 METRON 45 SL, 60 SL 휠셋 사용 중 사고로 카본의 수리가 필요한 경우
- 첫번째는 무료 교환, 두번째는 30% 할인된 가격으로 보상 가능
2년 보증 기간
- 모든 비전 제품 중 제품 결함이나 숙련도 결함으로 발생한 문제
- 다음과 같은 경우는 2년 보증에서 제외
  - 베어링, 핸들바, 찢겨진 부분, 카본 제품 중 잘못된 볼트 토크로 작업한 문제